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Training and Information Program

The Training & Information Program (TIP) is a joint venture between Ex-Service Organisations and the Department of Veteran's Affairs (DVA). This program will be phased out on 30th June 2016 and replaced by the Advocacy Training and Development Program. No new entrants to TIP training are to be accepted after 30th June 2016.

TIP courses will be available for a reasonable period to enable trainees to complete to level 2.

DVA provides funding for training courses to assist volunteer compensation and welfare officers to work in the ex-service community. All TIP trainers are volunteers.

Training is conducted in all states and territories.

Login to this area is for TIP staff and presenters only


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Undertaking a course

It is a requirement that any person undertaking a TIP course be sponsored by an ESO. When applying for a course you must be authorised by a suitable officer of the ESO. The applicant and authorising officer cannot be the same person.

More information can be obtained from the TIP charter, TIP Code of Ethics and DVA Factsheet TIP 01

Applying online

You can apply to do certain courses online. Select the state in which your ESO is resident. A list of forthcoming courses and locations is displayed. When the mouse is hovered over a course, a pop-up will show the course description (may not work on all browsers). Click on the course/location which best suits you to obtain the online application form.

Applications cannot be accepted within 21-28 days of the course start date (except for online courses). The close off period depends on the state providing the training.

Courses may be cancelled up to 21 days from the course start date. Applicants are advised not to book travel or accommodation until they have received confirmation the course will run.

New entrants to advocacy training

As of the 1st July 2016, Advocacy training is being conducted by the Advocacy Training and Development Program (ATDP). ESO personnel wanting to begin training after that date must apply through the ADTP website.